Viva Maya by Wyndham | Family All-Inclusive * Private Beach & Pools

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Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Amenities photo

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Key details

About Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, 77710

Near Playacar Beach

Very good

7.8

8.0

/10

3.8

3.3

Loved by Viva Maya By Wyndham, A Trademark All Inclusive Resort guests

Clean rooms

Amazing beach

Attentive staff

Delicious food

"Absolutely everything is amazing at this property! They go above and beyond to make sure every detail is taken care of."

David from United States

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"The beach is an excellent and well taken care and very clean."

Eugene from United States

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"The setting and wildlife available as this hotel was incredible."

Niamh H from United Kingdom

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4-star all-inclusive beachfront resort in Playa del Carmen

Resort Overview

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers an all-inclusive experience situated on a private beach in Playa del Carmen. This property includes amenities such as a sparkling ocean-view pool and access to various water activities. Guests can take part in tennis, beach volleyball, and evening live entertainment, providing activities for all ages.

Accommodations

The resort features 339 colonial-style rooms, each equipped with a private French balcony or terrace. Rooms include flat-screen TVs, plush bathrobes, and complimentary minibars for added convenience. Guests can choose rooms with spectacular ocean or garden views to enhance their stay.

Dining Options

Dining is available through multiple on-site options including El Nopal, which serves buffet-style dining featuring both American and Mexican cuisine. Bamboo offers innovative Asian dishes, while Xul Ha specializes in traditional Mayan fare. For casual snacking, El Cenote Snack Bar provides burgers, hot dogs, and fruit salads by the pool.

Wellness Services

Guests have access to Renova Spa located at the sister property, Viva Azteca, allowing for various relaxation treatments. Spa offerings include massages, body treatments, and holistic therapies tailored to rejuvenate guests after outdoor adventures. The spa also features open-air hot tubs, steam rooms, and multiple treatment rooms.

Family-Friendly Experience

Younger guests can find enjoyment at the Kids' Club which includes a mini disco, ensuring fun-filled activities for children. The resort's offerings of water sports and on-site games cater to families looking for engaging options. With all-inclusive dining and snacks, families can conveniently spend quality time together without budgeting for extra meals.

Highlights

Location: Private beach in Playa del Carmen

Rooms: 339 colonial-style rooms with balconies

Dining: Multiple international restaurants

Wellness: Access to Renova Spa

Family-Friendly: Kids' Club and mini disco

“In my opinion, this all-inclusive resort really shines with its location, set on a private beachfront amid lush, tropical grounds. I think families in particular will appreciate the extensive activities, from water sports to a dedicated Kids' Club, plus themed dinner events. It's a great spot to experience both relaxation and local culture.”

Olivia StoneManaging Editor at Familyresort

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Accessible Room One Queen Bed Non-Smoking
2 persons
36 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe Queen Room Two Queen Beds Non-Smoking
2 persons
40 sq. feet
2 King Size Beds
Air conditioning
room details
Superior Garden King Room Non-Smoking
2 persons
36 sq. feet
1 King-size bed
Garden view
Air conditioning
room details

Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!

August 2026 - August 2027

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Mon

Tue

Wed

Thu

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Sat

August 2026

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October 2026

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December 2026

January 2027

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May 2027

June 2027

July 2027

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Check-in/ Check-out

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Dining Onsite

At Viva Maya By Wyndham, indulge in an array of culinary delights at five unique restaurants, each providing distinct tastes and dining experiences. From vibrant Mexican fare to the comforting embrace of Italian classics, every meal promises to be a celebration of flavors in inviting settings.

La Terraza
International
Ambiance
Family-friendly, casual dining
Key Offerings
Featuring a diverse menu, La Terraza serves up signature dishes at breakfast, lunch, and dinner, ensuring delightful meal experiences for families and friends alike.
Reservation
Not needed
Open for breakfast, lunch, and dinner from 12:30 PM to 3:00 PM and 6:30 PM to 10:00 PM daily.
Hacienda Don Diego
Mexican
Ambiance
Authentic, inviting setting
Key Offerings
Dine on exquisite Mexican specialties that encapsulate the heart of local traditions. The vibrant atmosphere complements the flavorful offerings, perfect for an evening of authentic cuisine.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM daily.
Portofino
Mediterranean
Ambiance
Sophisticated yet comfortable
Key Offerings
Explore Mediterranean flavors in a cozy ambiance. Portofino features savory seafood and delightful pasta dishes, creating a perfect dinner backdrop for romantic evenings.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM daily.
Miramare
Italian
Ambiance
Family-friendly and cozy
Key Offerings
Miramare invites diners to savor classic Italian dishes crafted with care, making it a wonderful spot for families to share hearty meals together.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM daily.
Viva Café
International
Ambiance
Relaxed, family-friendly environment
Key Offerings
Viva Café boasts a menu filled with international favorites, perfect for families seeking a comfortable dining experience during their vacation.
Reservation
Not needed
Open for dinner from 6:30 PM to 10:00 PM daily.

Viva Maya By Wyndham, A Trademark All Inclusive Resort Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, 77710

Explore Playa del Carmen

Explore Nearby Attractions

Quinta Avenida

30 minutes' walk

A vibrant pedestrian street offering shops, restaurants, and street performers. Perfect for soaking in local culture.

Playacar Center Shopping Mall

10 minutes' walk

A modern shopping complex featuring a variety of shops and eateries. Great for a casual afternoon stroll and shopping.

Playa del Carmen Archeological Site

15 minutes' walk

Ancient Mayan ruins right in town. Offers a glimpse into history, with well-preserved structures in a serene setting.

Cenote Calavera

35 minutes' walk

A unique cenote for swimming and diving. Notable for its stunning natural beauty and great photo opportunities.

Bike Ride on Paseo Xaman-Ha

6 minutes' walk

A scenic bike path suitable for all levels. Easily accessible for a leisurely ride through Playa del Carmen.

Xel-Ha Park

15 minutes' drive

An eco-park featuring snorkeling, lazy rivers, and natural lagoons-ideal for families and thrill-seekers alike.

Yoga at INTI Beach

10 minutes' drive

Relaxing yoga sessions offered beachfront. A peaceful retreat for guests seeking tranquility and wellness.

Les Crepes de Paris

40 minutes' walk

Charming eatery specializing in sweet and savory crepes. Ideal for brunch or a casual meal in a cozy atmosphere.

Starbucks

15 minutes' walk

Popular coffee chain with a relaxing ambiance, perfect for grabbing your favorite brew or snack on the go.

Alux Restaurant

10 minutes' drive

An underground restaurant set in a cave. Features Mexican cuisine with a magical ambiance, making it a unique dining experience.

Kool Beach Club

10 minutes' drive

Lively beach club offering music, cocktails, and sun. An ideal spot for enjoying the beach vibe with friends and family.

La Sirena

25 minutes' walk

A local bar featuring weekly live music and events. A great spot for mingling with locals and experiencing night life.

Getting around

City Centre
Playa del Carmen 33 min · 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 34 min · 1.7 mi
Cozumel (CZM) 50 min · 20.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Number of rooms:

604

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience

Review score

Based on 1905 verified reviews

8.7 /10

Great

83 %

Recommend

Breakfast

8.2/10

Cleanliness

8.4/10

Comfort

8.1/10

Facilities

7.9/10

Free WiFi

6.4/10

Location

8.8/10

Paid Wi-Fi

3.3/10

Staff

8.3/10

Value for money

7.8/10

Pros

Clean premises

Excellent beach

Good coffee shop

Polite staff

Open bar

Cons

Bland food

Small rooms

Seaweed problem

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Questions of the users

About Viva Maya By Wyndham, A Trademark All Inclusive Resort

Could you clarify what is included in the all-inclusive package for a three-night stay?

12 January 2025

The all-inclusive package covers 24-hour food and beverage service, access to sunbeds and towels at the beach and pool, limited reservations at à la carte restaurants, free Wi-Fi, and various sports and activities. Additional charges may apply for certain services like the spa and excursions.

What types of alcoholic and non-alcoholic drinks are available within the all-inclusive offerings? Do room service meals count as well?

28 December 2024

The all-inclusive beverages include a range of options, such as water, soft drinks, juices, cocktails (both alcoholic and non-alcoholic), beer, wine, and more. All meals, including those from room service, are part of the package.

What is the cost for the airport transfer service to and from the resort?

15 August 2024

The airport shuttle service may be included depending on your reservation conditions. If not, the cost is approximately $60.00 USD per person for a round trip.

How many times can I make dinner reservations during a week-long stay at the resort?

5 February 2025

During a 7-night stay, guests can make up to three dinner reservations. It's advisable to contact the Guest Service Department after check-in to schedule these reservations.

Is there any form of entertainment available at the resort?

7 March 2024

Yes, the resort offers a variety of entertainment options, including daily activities and evening shows suitable for all ages.

Can guests access sports and activities, such as kayaking or tennis, during their stay?

30 April 2025

Yes, the resort includes various non-motorized water sports and land activities as part of the all-inclusive package, providing opportunities for guests to enjoy their vacation actively.

What are the babysitting service charges for children?

19 June 2024

Babysitting services are available at a rate of $12 USD per hour per child, with a minimum booking of two hours required.

Are pets or emotional support animals allowed at the resort?

27 July 2024

Unfortunately, pets, including service and emotional support animals, are not permitted on the hotel premises.